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  1. Sign into the Access Management tool:
    https://devops.maximo.com

  2. Navigate to the Access Management page by going to the application menu and selecting Security → Access Management.

  3. Select your IBM ID from the list of users. This will open the Person Information tab for your user.

  4. Select the Manage Access tab. This is where you will submit the access request.

  5. Add an asset to the Assets table by selecting the “New Row” button.

  6. Select the search icon to bring up a list of assets you have access to.
    Note: If the asset you want to submit an access request for is not viewable in the asset list, you do not have access to the asset’s organization. Follow the steps for “Scenario 2: Existing Client”in the Obtaining Access to the Access Management Tool page to request access to the organization.

  7. Select the asset from the list that you want to request Self-Service Portal access to. Obtaining Self-Service Portal access to one asset will grant you Self-Service Portal access to all assets linked to that asset’s organization.
    Ex) Adding asset 10000-DEV will grant you access to all assets that are assigned to organization 10000 in the Self-Service Portal.

  8. Click on the row in the Assets table of the asset you just added. This will link the asset to the access requested in the next step.

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  9. Add an access request to the Specific Access in the Environment table by selecting the “New Row” button.

  10. Select the search icon to bring up the list of accesses to choose from.

  11. Select the access type “Self-Service Portal” from the list.

  12. Once selected, a warning message will popup indicating that you only need to request Self-Service Portal access for one asset per organization. Click “OK” to continue.

  13. Enter a reason for requesting this access in the Justification field.

  14. Save the record to submit the access request. You will receive an email notification when your access request has been approved or rejected.

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