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Access Type

Summary of Access

Self-Service Portal

Grants a user access to submit service requests in the Self-Service Portal for the organization the access request’s asset is linked to. For more information on Self-Service Portal access navigate to the Self-Service Portal page.

Client Communication Center

Grants a user access to the Client Communication Center Dashboard for the organization the access request’s asset is linked to. For more information on the Client Communication Center navigate to the Client Communication Center page.

Create sFTP Service Account

Creates an sFTP (Secure File Transfer Protocol) service account for the asset the access request is linked to. This account should be used for integration (i.e. used by a program not by a user). For more information on sFTP accounts navigate to the SFTP page.

Create sFTP User Account

Creates an sFTP (Secure File Transfer Protocol) user account for the asset the access request is linked to. For more information on sFTP accounts navigate to the SFTP page.

Update sFTP Account From IP Address

Updates the IP address the sFTP account can be accessed from.
Note: This action updates an existing sFTP account and does not require Manager approval.

Resend sFTP Account Credentials

Resends the credentials for accessing the sFTP account to your primary email.
Note: This action requests information from an existing sFTP account and does not require Manager approval.

Update sFTP Account Credentials

Updates the credentials for accessing the sFTP account.
Note: This action updates an existing sFTP account and does not require Manager approval.

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