For tracking purposes, an IBM Support Community (https://www.ibm.com/support) case is required.
If you do not know how to submit a case, click here
To initiate an Access Control Request to Revoke/Remove Access, please follow the below template and add the following details to the case:
Case Detail | Example |
|---|---|
Case Description | Revoke / Remove Access Request |
Applicable User IBMid(s) | user1@company.com, user2@company.com |
Applicable Environment(s) | PROD, TEST, DEV |
Revoke/Remove Access Type(s) | Database Access, SFTP, RDC |
Once case is created, an IBM Cloud Delivery Services SRE resource will create necessary tracking records and access will be revoked/removed. Confirmation will then be sent on case for verification/confirmation.
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