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If you do not know who the manager users are for a specific customer, submit a support case requesting this information.

Info

Note:
If you are new customer and manager users were not created for your customer account during the onboarding process, you must submit a support case designating at least two (2) managers (1 primary, 1 backup) for your customer account. The case must include the email address and first and last name for each of the users. Each email address must have an associated IBMid.

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