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Managers in the Access Management application are able to create new users. These users can be another Manager or Standard User for their assigned customer/vendor.

Note: Only users that will be responsible for approving/rejecting access requests should be assigned the Manager role.

Follow these steps to create a new user if your user role is Manager.

  1. Sign into the Self Service Portal:
    https://devops.maximo.com

  2. Navigate to the Access Management application.

  3. Click on the "New Access" icon to create a new user.

  4. Enter the requested information for the new user

Value

Description

IBM ID

The new user's IBM ID. This will be the new user's username when they login to the Self Service Portal.

First Name

The new user's first name.

Last Name

The new users's last name.

Customer/Vendor

** This will be populated based on the customer/vendor your user is assigned to.

Primary Email

The email for contacting the new user. This is where the new user will receive initial login instructions for the Self Service Portal.

Role

The role for the

new user.

STD_USER = Standard User

MANAGER = Manager

5. Save the record.

6. The new user will be created once the backend processing is completed. You will know the new user was successfully created when the user status changes to "ACTIVE". The new user will receive an email with instructions on how to login to the Self Service Portal once their user is activated.


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