General

This section contains general Information that applies to all IBM SRE commercial offerings (Maximo and TRIRIGA SaaS). For specific information on FedRAMP offerings, please refer to the FedRAMP section.

Who is the IBM SRE Team?

  • IBM SRE is a large, dedicated team of 120+ IBMers based out of Canada, US, Brazil, Costa Rica, Ireland, India, China and Australia

  • The SRE team has been hosting Maximo and TRIRIGA systems for over 15 years

  • Deep experience provisioning and supporting Maximo and TRIRIGA in the IBM Cloud

  • Solely focused on Software as a Service (SaaS) delivery

  • Provides managed services for the infrastructure & operational support of both products

  • Over 200 Maximo SaaS Flex customers

  • Over 90 TRIRIGA SaaS customers

  • Our customers support anywhere from 10 to 1,000+ users in production

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