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For tracking purposes, an IBM Support Community (https://www.ibm.com/support) case is required.
If you do not know how to submit a case, click here

To initiate an Access Control Request to Revoke/Remove Access, please follow the below template and add the following details to case:

Case Detail

Example

Case Description

Access Control Request Revoke / Remove Access Request

Applicable User IBMid(s)

user1@company.com, user2@company.com

Applicable Environment(s)

PROD, TEST, DEV

Revoke/Remove Access Type(s)

Database Access, SFTP, RDC

Once case is created, IBM Cloud Delivery Services resource will create necessary tracking records and access will be revoked/removed. Confirmation will then be sent on case for verification/confirmation.

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