Managers in the Access Management application are responsible for approving/rejecting access requests submitted by users assigned to their customer/vendor. Managers will receive an email when a user with their customer/vendor assignment submits an access request.
Follow these steps to review an access request if your user role is Manager.
Sign into the Self Service Portal
https://devops.maximo.comNavigate to the Access Management application by selecting the drop down menu in the top left of the window and selecting Security → Access Management. The initial screen will show a list of users that you have access to manage and process access requests for.
Select your IBM ID from the list and proceed to the "Access Approvals" tab. There you will see a table with all the access requests that you can process.
Open the details on the request you want to process by choosing the twistie (>) to the left of the user.
Select the Disposition for the request (APPROVED, PROCESSING, REJECTED). If the Disposition is REJECTED then comments are required for why the request was denied.
Note: The PROCESSING disposition is only used in the case you accidentally provide a disposition for a request you did not intend to. The application will not allow you to blank out the field once filled in, so this will indicate to the application not to process the request.Once you have processed all the requests you intend to, select the "Save" icon near the upper left part of the console to start the back end processing of the requests. The requestors will be notified by email if their request has been rejected or when the processing is complete and they have been granted the requested access.
