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2. Open a support case requesting this user is created in the Access Management tool as the initial Manager for the organization. Include the following information in the support case:

Item

Description

Full Name

The initial Manager user’s full name.

IBMid

The initial Manager user’s IBMid.

If this user does not have an IBMid point them to the How To Create An IBMid page to learn how to create one.

Email

The initial Manager user’s email.

Organization

The organization the initial Manager user will be assigned to.

If you do not know how to open a support case navigate to the following pages to get more information:

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You are considered an existing client if a Manager user exists in the Access Management tool for the organization you want to request accesses for. If you are not sure if a Manager user exists in the tool and/or who they are you can submit a support case to request this information.

1. To obtain access to the Access Management tool contact a Manager user assigned to the organization you want to submit access requests for. Include the following information with your request:

Item

Description

Full Name

Your full name.

IBMid

Your IBMid.

If you do not have an IBMid navigate to the How To Create An IBMid page to learn how to create one.

Email

Your email.

2. You will receive an email notification once you are granted access to the tool.