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2. Open a support case requesting this user is created in the Access Management tool as the initial Manager for the organization. Include the following information in the support case:
Item | Description |
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Full Name | The initial Manager user’s full name. |
IBMid | The initial Manager user’s IBMid. If this user does not have an IBMid point them to the How To Create An IBMid page to learn how to create one. |
The initial Manager user’s email. | |
Organization | The organization the initial Manager user will be assigned to. |
If you do not know how to open a support case navigate to the following pages to get more information:
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You are considered an existing client if a Manager user exists in the Access Management tool for the organization you want to request accesses for. If you are not sure if a Manager user exists in the tool and/or who they are you can submit a support case to request this information.
1. To obtain access to the Access Management tool contact a Manager user assigned to the organization you want to submit access requests for. Include the following information with your request:
Item | Description |
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Full Name | Your full name. |
IBMid | Your IBMid. If you do not have an IBMid navigate to the How To Create An IBMid page to learn how to create one. |
Your email. |
2. You will receive an email notification once you are granted access to the tool.