Application Actors
The Access Management application supports 2 actors - Managers and Standard Users. Each user in the Access Management application is granted an actor role by the "Role" assignment in their person information page.
Manager
A Manager is a Self Service Portal user that is responsible for creating Managers and Standard Users for a single customer and approving, rejecting, or removing accesses for a single customer. Managers have permissions to:
Create Managers or Standard Users for a single customer.
Deactivate users for a single customer.
Approve/reject access requests for a single customer.
View user accesses for a single customer.
Request user accesses for a single customer.
Remove user accesses for a single customer.
Standard User
A Standard User is a Self Service Portal user that utilizes the Access Management application to request accesses. Standard Users have permissions to:
Submit an access request for their user.
View, modify, and remove their accesses.
Deactivate their user.
Application Overview
List View
When first navigating to the Access Management application you will see the list view. This is where you can access user access records and create new users dependent on what your user role is.
Person Information
Once a user is selected from the list view you will be taken to their Person Information tab. This page contains the user's customer access list, role, and contact information. This page will also include the customer/vendor a user is managing if they are assigned the MANAGER role. Here you can deactivate/reactivate the user and update their information dependent on what your user role is.
Manage Access
To view the user's accesses you can select the "Manage Access" tab. The "Assets" table contains the assets the user has or has requested accesses for. Once an asset is selected in the table, the accesses related to that asset are populated in the "Specific Access in the Environment" table. In addition to viewing the user's accesses, you can remove or request accesses for the user in this page.
This page is also where users request accesses. Go to the How to Submit an Access Request wiki to read more about requesting accesses.
Access Approvals
Access requests are approved/rejected in the "Access Approvals" page. Only Managers have access to this page. Go to the How to Approve/Reject an Access Request wiki to read more about reviewing access requests.
