Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Current »

In the event of Self-Service Automation failure, you can open a support case to engage with the operations team. Detailed log information surrounding the failure will be available in the log tab of the service request. Please read through these logs before submitting a support case to ensure the failure was not due to incorrect information entered in the service request.

Note: Requests will be handled per the Service Description for non-production environments. 

Requesting Support for TRIRIGA SaaS

Requesting Support for Maximo SaaS Flex

How To Create A Case

Service Descriptions and SLA

  • No labels

Disclaimer: Information provided in this wiki is for informational purposes only. Content is not to be considered part of any existing IBM®️ Maximo or TRIRIGA customer subscription, agreement, license or contract. From time to time, this site may contain technical inaccuracies or typographical errors, and IBM do not warrant the accuracy of any posted information. The information contained in this wiki is subject to change without notice. By visiting this wiki, you consent to use of cookies and other tracking technologies by IBM’s subcontractor, Atlassian, in accordance with the Atlassian Cookies & Tracking Notice found at https://www.atlassian.com/legal/cookies. If you do not consent to the collection of your data by Atlassian at any time, please leave the wiki and delete the cookies and other web-tracking technologies through your browser.