2.0 Provisioning

Owned by CDS Administrator
Last updated: Apr 19, 2022
1 min read

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2.0 Provisioning

Be sure both you an your customer are aware of IBM SRE provisioning lead times and have scheduled accordingly. Make sure the customer's SaaS environments are ordered and will be available prior to any scheduled meetings or on-site engagements that require access to the environments. IBM's objective is to provision SaaS environments within 1-2 weeks of their corresponding sales order being placed, approved and fully processed. The overall amount of time can vary depending on the size (user license) of the environment(s), total number of environments needed (for example DEV, TEST, PROD), number and type of industry solutions within each environment, number & type of add-on components such as Maximo Anywhere or use of an Oracle database within the environment, availability of resources in the target data center location, and amount of orders in the queue.

IBM SRE is currently provisioning the following Maximo and TRIRIGA versions:

  • Maximo v7.6.1.2

  • TRIRIGA Platform v3.6, Application v10.6

Further details on provisioning can be found here

If you need provisioning status on an order, please contact your IBM salesperson. IBMers can contact the CDS Project Office directly at: SaaSIOTPPO/Dallas/IBM

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