Access Management Tool Overview

User Roles

The Access Management Tool supports two user roles - standard users and manager users. Manager users have elevated accesses to manage the tool for their customer

Manager User

A manager user is a user in the Access Management Tool with a role assignment of MANAGER. Manager user responsibilities include:

Adding/removing users to the tool.
Granting users access to the customer they are managing.
Reviewing access requests.
Viewing, modifying, and removing user accesses.
Standard user responsibilities.

Standard User

A standard user is a user in the Access Management Tool with a role assignment of STD_USER. Standard user responsibilities include:

Submitting access requests.
Viewing, modifying, and removing their accesses.
Deactivating their user account.

Tool Overview

List View

The List View page is the homepage of the Access Management Tool. This is where you can view the user accounts you have access to. Manager users can view user accounts that have access to the customer they are managing from this page. Standard users can view their user account from this page.

Person Information

The Person Information tab contains user account details. These details include the user’s IBMid, name, email address, role, and customer(s) they have access to. This tab will also contain the customer a user is managing if they are a manager user.

Manage Access

The Manage Access tab contains the user account’s existing and pending accesses. Access records are filtered by selecting the asset in the Assets table. Once selected, accesses for the selected asset can be seen in the Specific Access in the Environment table below. In addition to viewing accesses, users can submit access requests for their user account from this tab. Go to the How to Submit an Access Request wiki to read more about requesting accesses.

Access Approvals

The Access Approvals tab is where manager users review access requests submitted for the customer they are managing. This tab is only accessible through the manager user’s account. Go to the How to Approve/Reject an Access Request wiki to read more about reviewing access requests.