RACI - Environment Management & Responsibilities
- CDS Administrator (Deactivated)
Environment Management - General
IBM SRE Responsibilities:
Availability
Monitoring
Capacity Management
Backups
Systems, O/S and Middleware (WebSphere, Database) Patching
Maximo Application FeaturePacks, FixPacks and Upgrades
TRIRIGA Platform Upgrades
Business Continuity (High Availability / Disaster Recovery)
Customer Responsibilities:
Data Validation, Loading and On-boarding
Configurations and Customizations
Promotion of Changes in the UI
User Access and Security Management
Language Management
TRIRIGA Application Upgrades
A detailed breakdown of roles and responsibilities for each product can be found in the links below:
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