1.11 End of Marketing for Maximo EAM SaaS Flex offering

Owned by CDS Administrator
Last updated: Aug 17, 2023
2 min read

On Tuesday April 12th, 2022, IBM announced End of Marketing (EOM) for the Maximo EAM SaaS Flex offering. In this announcement IBM is also announcing the End of Support (EOS) for Maximo EAM 7.6.1.x versions. The official announcement can be found here:
https://www.ibm.com/support/pages/end-support-announcement-eos-maximo-761

What does this mean for existing Maximo SaaS Flex Customers:

For existing Maximo SaaS Flex customers, the service will continue as is without change. All clients will be supported through to the end date of their current contract. Existing clients will also be able to expand their use and order additional users or environments as required to meet their changing needs through to the end of their contract date. The IBM strategic direction is the Maximo Application Suite. Clients should begin discussions with their IBM Sales Representative about the upgrade and migration to the Suite and what it means for them. IBM also has Maximo Application Suite Dedicated (MAS-Dedicated) and Maximo Application Suite as a Service (MAS-SaaS) as deployment options for clients to use for their Maximo Application Suite. Both of these offerings are supported and delivered by the same team currently operating the Maximo SaaS Flex offering. IBM is ready to work with each client to understand what delivery option best meets their requirements. Extensions at renewal time for clients need to be discussed with your Sales representative and exceptions approved. The SRE Team (Formerly CDS) is ready to work with our customers to help them migrate to the Maximo Application Suite and should be engaged along with your sales representative.

For further information on migrating from Maximo SaaS Flex to MAS, please see the migration section of the MAS-MS Wiki:

https://cloud.ibm.com/docs/mas-ms?topic=mas-ms-migration-from-maximo-saas-flex-or-on-premise

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