1.5 Integration and Data Migration Options

Integration Options - Maximo SaaS Flex

IBM Maximo SaaS Flex services support integration to / from external systems. Maximo SaaS Flex supports a number of options as required to secure integration connections such as SSL, VPN, and sFTP. HTTPS (SSL) is the standard encryption method and is supported for XML based interfaces using HTTP Post and Web Service endpoints. In addition, the REST API is available over HTTPS. All these integration methods can also be implemented with authentication. SFTP is available for integrations that require file based transfers. A Site-to-Site IPsec VPN Tunnel can also be established between the client network and the IBM cloud environment using IBM's firewall in order to support other integration transport methods. If you have an existing integration to / from Maximo, it is highly likely IBM can configure and support it in our cloud environment. Maximo integration options include, but are not limited to:

Support for synchronous and asynchronous exchange of data with Maximo
Use of common protocols and format such as Web Services, HTTP, JMS, REST, OSLC, XML, JSON, XML and .csv files, DB tables
Support of Create, Replace, Update, Delete and Query operations
Maximo integration message generation and delivery based on application object events
Support for implementation (batch) data loading
Pre-defined (75+) interface components provided along with applications to configure new interfaces
Support for customizing integration processing using Processing Rules and Scripting (Maximo v7.6)

Maximo REST API Documentation can be found here:
https://developer.ibm.com/static/site-id/155/maximodev/restguide/Maximo_Nextgen_REST_API.html

Note: Customers who have chosen to provide their own integration certificates (in lieu of IBM SRE ownership/management) are responsible for providing renewed certificates to IBM prior to expiration. The IBM SRE team does not track expiration dates of customer provided integration certificates.

Maximo also supports data export and import capabilities from both the Application front end and the MIF (Maximo Integration Framework). The Application’s front end capability is suitable for smaller amounts of data, the MIF for larger amounts (bulk loading, etc). For more information on the Maximo Integration Framework, see the IBM Knowledge Center link below:

https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.1.1/com.ibm.mif.doc/gp_intfrmwk/c_if_overview.html

The following document describes data export / import and integration using the MIF:
https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.1.1/com.ibm.mif.doc/gp_intfrmwk/c_if_overview.html

The following document describes data export / import using the front end Maximo Application (GUI):

Use of MXLoader

MXLoader can connect to any SaaS environment using MIF calls over HTTPS. It is a developer tool that is not officially supported by IBM. Issues configuring or using MXloader are not the responsibility of CDS or IBM product support. Customers will need to ensure they use the correct authentication method in MXLoader based on the configuration of their SaaS environment. The IBM SRE Team will not install this tool in SaaS environments; it must be installed and configured on a client workstation by the customer.

Diagram showing IBM Maximo on Cloud Integration support options: HTTPS, sFTP and IPsec VPN