How to Remove a User's Access

Manager users in the Access Management tool are able to remove a user’s access under the customer they are managing.

Follow these steps to remove a user’s access if your user role is Manager.

1. Sign into the Self Service Portal:
   https://devops.maximo.com

2. Navigate to the Access Management application.

   Open

   

    

3. Select the user’s IBM ID from the List View that you want to remove the access from.
   
   

   Open

   

4. Select the user’s Manage Access tab to view their existing accesses.
   
   

5. Select the asset from the Assets table that the access is linked to. This will populate all existing and pending accesses for the asset in the Specific Access in the Environment table below.
   
   

6. Select the “>” icon next to the access you want to remove. This will show the access details and actions that can be run against the access.
   
   

7. Select the “Remove Access” button to initiate the access removal process. The access status will be updated to “PENDING REMOVAL”.
   
   

8. The status of the access will be updated to “REMOVED” once the access removal process is completed.