Requesting an RDC account
If you have a Maximo SaaS Flex Enhanced Access DEV environment, an RDC account can be requested by submitting an access request in the Access Management Tool. If you cannot login to the Access Management Tool with your IBM ID, or do not have an IBM ID, follow the steps outlined here to request access.
Two things are required in order to obtain RDC access:
An OpenVPN Account
An RDC (Windows) Account
Both accounts will be created once your access request is approved. In addition to the accounts, you will receive information on how to install and configure OpenVPN on your workstation.
Customer will receive OpenVPN connection profile (OPVN file) from IBM along with installation instructions
Customer installs OpenVPN client software on their workstation and imports connection profile
Microsoft Remote Desktop Connection is included with all Microsoft client operating systems. It can be obtained for Apple (Mac) workstations through the Mac App store.
Disclaimer: Information provided in this wiki is for informational purposes only. Content is not to be considered part of any existing IBM®️ Maximo or TRIRIGA customer subscription, agreement, license or contract. From time to time, this site may contain technical inaccuracies or typographical errors, and IBM do not warrant the accuracy of any posted information. The information contained in this wiki is subject to change without notice. By visiting this wiki, you consent to use of cookies and other tracking technologies by IBM’s subcontractor, Atlassian, in accordance with the Atlassian Cookies & Tracking Notice found at https://www.atlassian.com/legal/cookies. If you do not consent to the collection of your data by Atlassian at any time, please leave the wiki and delete the cookies and other web-tracking technologies through your browser.